Don’t worry we will never share your details with any 3rd party. The Key Account Management Course is a formally endorsed qualification by the ISM and upon attending the course you will receive the “Key Account Professional” certificate from the ISM. This means that every time you visit this website you will need to enable or disable cookies again. This Key Account Management Training Course has been designed to help you to retain and grow your best customers. Improved collaboration skills with key customers. Incorporating research and training from the RAIN Group, an AIM Sales Leader credential equips you with the tools and techniques to provide insight, push thinking and … Most sales-focused companies spend an inordinate amount of time and money acquiring new customers whilst they’re losing existing customers. Mike has worked alongside the world’s largest companies across sectors that include hospitality, retail, food and drink, healthcare, pharmaceuticals and manufacturing. In this GLOMACS Key Account Management: Best Practices training course you will develop essential key account management skills, learning how to effectively manage your most valuable existing accounts, leading to improved customer satisfaction and increased customer loyalty. Creating a key account strategy is critical for business growth. Major Account Planning enables account managers to develop an effective plan for generating high-value sales and raising the level of relationship in major accounts, thus improving margins while simultaneously defending the account from competitive encroachment. By adhering to this proven process, our account management training enables sales organizations to positively impact everything from customer perception to cross-team collaboration. Finish: 4.30 – 5.00pm. In the video to the right, Jason Murray, RAIN Group's Practice Director in APAC, shares how our Key Account Management program will teach your team a proven process to systematically grow accounts. Literally in two days I have changed my mentality towards Account Management. No hard selling – just clear, calm, natural, confident sales techniques. Strategic understanding on how to focus your time and attention appropriately in the development of key accounts. Create a commercial culture within your account management team, Your team will be motivated to spot sales opportunities, Techniques to drive consensus within complex, multiple decision makers, Gain an understanding of buyer signals and body language, Objection handling, negotiation and close skills. Your organisation will gain: Capability to deliver more profitable key account management for every strategic customer. With RAIN Group Key Account Management training, your team will learn a proven process for key account planning to systematically grow their accounts. The Key Account Management Course is a formally endorsed qualification by the ISM and is also CPD Certified. Are your KAMs spending the right amount of time growing your key accounts? As a business discipline, it refers to the process of identifying or targeting key accounts, which have strategic value, and developing a deeper, more meaningful, mutually beneficial relationship with them. Designed to meet your specific objectives, a Key Account Management training programme will cover: The qualities of a Professional Key Account Manager; The principles of key account management; Creating a ‘value proposition’ based on the strategic and tactical needs of the key account customer This two-day Key Account Management training course focuses on maximising the potential of key accounts and sales professionals that are critical to an organisation’s success or failure. Included Within The Registration Fee: Course manual The Key Account Management Course is a formally endorsed qualification by the ISM. The team is using the account management plans introduced through the training and proactively seeking out new business opportunities from their existing clients and growing our business from within. I’ve developed a simple but powerful system that provides utility professionals and leadership a clear path to success to key accounts program development.